My first order with Vitacost arrived today. Just before I retrieved the box from my porch, my friend, who recommended me to Vitacost, called to say that her delivery had a roach tin the box. I immediately looked outside, found the box and opened it outside my house....Read more
I have been ordering from vitacost for awhile now---I live in a private home that has no roaches-----I found a lone roach 2 weeks ago and finally killed it after a long chase----I couldn't believe that my package today came with roahes too from vitacost--------I do not...Read more
I didn't like
- Deliveries came with roaches
Ordered items from Vitacost.com. I have had deliveries to my PO Box arrive by USPS, UPS and FedEx, without a hitch. Literally HUNDREDS of parcels and on time. Even parcel from DHL (Germany), never a problem. The way the BIG 3 inter-operate is excellent. It's when you...Read more
Lasership Delivery Service Review
Please discontinue using Laser ship to deliver your products. According to their website my package was loaded on the vehicle at 11:45 & 12:59. To make matters worst it was delivered at 1 pm. I never received my package. I called Vitacoste and the CSR promised to replace my order. She advised that I should get the replacement within 2 days. Not holding my breath. I will stick with whole foods.
Amazing packaging and service!! Probiotics came in insulated packaging with ice packs still cold. Liquid vitamin was wraped in plastic zip lock bag and glass vitamin bottle was wraped in special packaging as well. Very impressed! Thank you!!
Vitacost CLA-1500 Review
vitacost hasnt replied to my email about h my CLA -1500 supplements have darkened in colour. They are also manufactured 12/14. I still dont know if i should consume them. Help??
Online Order Review
Customer for years. Problem w/online ordering. Robert, Customer Service Mgr. is a joke and should be canned. Insulting and incompetent not to mention a total diva attitude. My money will be spent elsewhere.
I have made a mistake when I left Iherb to deal with this site. I placed an order with them 5 weeks ago, but haven't received yet! When I contacted them asking only to contact the courier they said contact us after 60 days! 60 days! Which means that if I will receive...Read more
I didn't like
In the beginning, they promoted themselves as being a discount supplier of beauty/health products and food. I just realized recently when pricing an item between Whole Foods and Vitacost that they are actually MORE expensive than even Whole Foods, or as most people...Read more
I didn't like
- To find out their prices were higher than whole foods
We ordered these (Vitacost Brand) and the L-Theanine had little or no Theanine in it, like a Placebo (8 bottles of garbage) and the Gaba made my wife extremely sick, but did nothing to help with sleep, even taking 2 grams had ZERO effect. They refunded the purchase...Read more
They replaced the expiration date with a MFG. date then send out old products. They have done this to me several times. It is common if you have more than a few times they will sneak in the old product. Then do an email dance in an attempt that you will just give up....Read more
Stumbled on the website trying to find out where exactly is Vitacost's shipping warehouse?! Because I made an order yesterday and the tracking says it will be delivered TODAY, via FREE shipping. No sales tax! w/20% off vitamins sale right now. Better pricing,...Read more
I make an order at 12.05.2015 and still I didn't get the product. The products stayed at customs of Turkey. And now vitacost says that we cannot refund your money. My order number is 19791918. I don't know what can I do. They are just stealing my money!!! Vitacost is...Read more
I didn't like
I order from Vitacost every other week on average. I used to use Amazon, after comparing so many items and finding them cheaper on Vitacost and also not having to buy 6 at a time which often happens with Amazon grocery products. Vitacost shows diligence and respect to...Read more
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