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Junior Reviewer

When good companies go bad---

Vitacost - When good companies go bad---
I have been a customer for years and this was always a great company to deal with. I have no idea what has happened but if i treated my customers with the lack of professionalism that this company has bestowed upon me, the Better Business Bureau would be up my (fill in...
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1 comment
#2144365

I wish I would have known this before I placed my order. I would not have placed it.

I just filed complaints with the BBB and the Attorney General.

I agree its inconsiderate that they would treat customers in this manner. Don't know if I will be ordering from them going forward...

ID
#3375536 Review #3375536 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

Place order

Still waiting for my order to arrive. Bill Bolerjack PO Box 1843, Rolla, Mo 65402. Order was sent in several weeks ago.
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ID
#4138836 Review #4138836 is a subjective opinion of poster.
Location
Jefferson City, Missouri

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Verified Reviewer

Order

Unable to place order. Website will not accept debit cards. ========================================
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ID
#4119846 Review #4119846 is a subjective opinion of poster.
Location
Lexington, North Carolina
Cons
  • Cannot place order
Preferred solution
Sweetleaf Organic Stevia

It’s very hard to make an order thru your app.. address has been used before but now it doesn’t allow my order to go thru because it thinks my address doesn’t exist.. very upsetting and time consuming

Order was made , PayPal paid but order not confirmed by you,, didnt get my order , order is not received
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ID
#4110468 Review #4110468 is a subjective opinion of poster.
Location
Airdrie, Alberta

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Verified Reviewer

Item missing from Vitacost order

I received my order from Vitacost and was missing an item. They actually sent me a different item by mistake that I didn't order. They finally contacted me later that I after I couldn't reach them by phone or email and went through this website pissedconsumer.com. They said they would mail me my missing item but it hasn't arrived yet, been over a week now. They later sent me an email saying delivery was delayed. This is a good company and the first order I've ever had a problem with over many years of service with them. Hopefully they will come through for me.
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ID
#4105732 Review #4105732 is a subjective opinion of poster.
Location
Raleigh, North Carolina

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New Reviewer

Problems with my order